ONLINE SERVICES FAQS

Wachovia Mobile^SM provides a safe and secure way for Online Banking customers to access eligible Wachovia accounts¹ for free.² Access your accounts anytime, anywhere using your mobile device.

Wachovia currently offers two ways to access your accounts from your mobile device: through a mobile banking application or through an Internet enabled browser.

^1. Eligible accounts include Wachovia checking, savings, money market, Command Asset Program (banking transactions only), and credit card accounts.

^2. There is no fee to access Wachovia Mobile. However, Internet and mobile service provider download charges may apply.

A mobile banking application allows limited data to be imported/exported into/from supported mobile devices. You'll be able to pay bills, view transactions, and transfer funds using the mobile banking application. Learn More

Wachovia's Internet enabled browser mobile banking is a simplified version of our Online Banking site that fits within a mobile device or  PDA screen. If you have Internet access on your mobile device, you can log in to your accounts by typing wachovia.mobi into your mobile browser. You'll be able to perform many of the same functions you can in Online Banking except for paying bills with this type of mobile banking. Learn More

Wachovia uses a high standard of security to prevent anyone from intercepting or interrupting information transmitted from your mobile device to Wachovia. We use 128-bit SSL encryption to protect your information. This is the same encryption used to protect you in Wachovia Online Banking.

There is no fee to access Wachovia Mobile. However, Internet and data charges may apply. Please contact your mobile service provider for details.

In order to access Wachovia Mobile, you must have a Wachovia account and be enrolled in Wachovia Online Banking.  Wachovia currently offers two ways to access your accounts from your mobile device: through a mobile banking application or through an Internet enabled browser.