Wachovia logo: go to home page

MAIL FRAUD ALERT


Wachovia has become aware that someone or a group of individuals are circulating fraudulent correspondence allegedly issued by the Office of the Comptroller of the Currency (OCC). This correspondence is a hoax.

OCC Warns of Fraudulent Mail—August 2, 2007
In the correspondence, victims are asked to pay approximately $25,000 in order to obtain legal documents. The letter also explains that an individual's money will be held until the documents are produced. See OCC site for sample correspondence.

Any documents claiming that the OCC is involved in holding any funds for the benefit of any individual or entity are fraudulent. The OCC does not participate in the transfer of funds for, or on behalf of, individuals, business enterprises, or governmental entities.

Report and Resolve This Fraud
Consumers who receive a counterfeit item and associated material should file complaints with the following agencies, as appropriate:

  • Contact the OCC directly to verify the legitimacy of the proposal:
    • Email: occalertresponses@occ.treas.gov
    • Fax: (202) 874-5214
    • Telephone: (202) 874-4450
    • Mail:
      OCC Special Supervision Division
      250 East Street, SW; Mail Stop 6-4
      Washington, DC 20219
  • Contact state and/or local law enforcement;
  • If the proposal appears to be fraudulent and was received via e-mail or the Internet, please file a complaint with the Internet Crime Complaint Center.
  • If the proposal appears to be fraudulent and was received via the U.S. Postal Service, please file a complaint with the US Postal Inspector Service:
    • Email: www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm
    • Telephone: (888) 877-7644
    • Mail:
      U.S. Postal Inspection Service
      222 South Riverside Plaza, Suite 1250
      Chicago, IL 60606-6100

For more information about fraud and how to avoid it, please visit the Wachovia Security PlusSM Customer Center.


 
Contact Us
If you suspect fraud or identity theft on a Wachovia account, contact Loss Management.

Deposit Products
Credit Card Products
Other Card Products