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WACHOVIA FRAUD ALERT


Wachovia would like you to be aware of email based scams that attempt to collect confidential and financial information. These scams are often referred to as "phishing."

Phishing Email Alert - October 10, 2008
Wachovia continues to receive reports of phishing emails that fraudulently state that a potential merger with Citigroup or Wells Fargo will require our customers to download a new security certificate to their computer. In addition, other fraudulent emails may state that as a result of a pending merger your account is being deactivated or that some other problem or system upgrade has arisen and that you are required to update your account immediately.

As a reminder, Wachovia does not:

  • Send emails regarding account deactivation, system upgrades, or other problems.
  • Send patches, downloads or upgrades via email.
  • Send emails asking you to provide, update or verify your personal, business, account or other confidential information.

What to do if you receive a suspicious email
If you receive a suspicious email, do not respond to it or click any links within the email. Please forward the suspicious email to abuse@wachovia.com and delete the original email.

When forwarding a suspicious email to us, do not modify the original subject line or content within the email, and please do not include any personal or confidential information such as your checking account, User ID and Password, credit card, or Social Security Numbers.

If you have responded to a suspicious email, please contact Wachovia immediately at (800) WACHOVIA (800-922-4684), 24 hours a day, seven days a week.

At Wachovia we are committed to protecting the privacy and security of your banking information. To learn more about how we protect you and how you can protect yourself, please visit the Wachovia Security PlusSM Customer Center.