We’re constantly working to build better relationships with our customers, and as a result we're #1 among the largest retail banks, according to the American Customer Satisfaction Index.*
ARE YOU WITH WACHOVIA?
“The one thing I have 100% control of when it comes to providing service is a positive attitude.” —Shanan Senior Financial Center Manager Washington, D.C.
“Providing a great customer experience helps me ease any stress I’ve built up during a challenging day.” —Mike Financial Center Manager Birmingham, AL
“I’m always thinking about customer service. Even in my sleep.” —Bea Financial Center Manager Haile, FL
“I loved coming to Wachovia when I was a customer. So much that I became an employee.” —K.C. Teller East Lake, GA
“I love the fact that every day I can make a difference in someone’s life.” —Dalilah Senior Financial Center Manager Columbia, SC
“I want to be the reason our customers bank with Wachovia. I’ll go the extra mile to make sure they’re satisfied.” —Maggie Financial Specialist Round Rock, TX
“No customer deserves anything less than the Wachovia experience.” —Kimberly Service Transaction Specialist Tucson, AZ
* Based on 4th quarter 2007 American Customer Satisfaction Index results of the largest U.S. retail banks.
Wachovia Bank, N.A., and Wachovia Bank of Delaware, N.A., Members FDIC