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Welcome to the Wachovia Bank Software Help support site. This site contains basic instructions and troubleshooting information for accessing Wachovia Online Services through Quicken^® Windows, Quicken^® Macintosh, Microsoft^® Money, or QuickBooks^®.

While we are happy to provide this support site as a starting point, because Wachovia Bank does not manufacture your financial management software, we are unable to provide comprehensive technical support. However, to ensure an Uncommon experience using your software to access Wachovia Online Services, or to help resolve any potential issues, this site also contains contact information for the software makers.

To get started, please select your software version:

Personal customers: accessing Wachovia Online Services through Quicken:

• With a "Crown" or "Command Asset Program" account, there is NO CHARGE.
• With all other accounts the first three months are FREE, then $5.95 per month thereafter.

Small business customers: accessing Wachovia Business Online through Quicken:

• With a "Custom Business Banking" account the first six months are FREE, then $12.95 per month thereafter.
• With all other "Business Banking" accounts the first three months are FREE, then $12.95 per month thereafter.

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