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Identity Theft Assistance Center

There are many benefits of being with Wachovia—our method of protecting you from fraud and identity theft is just one of them. Through Wachovia Security Plus^SM and our partnership with law enforcement agencies, we take a proactive approach to customer protection.

Identity Theft Assistance Center (ITAC)

As a founding member of the Identity Theft Assistance Center, Wachovia works with the center to streamline an identity theft victim's recovery process.  

Our partnership helps to reduce the time customers spend investigating and trying to resolve identity theft issues. After a thorough review, Wachovia Loss Management refers a customer to ITAC, which will:

• Place a 90-day ID Theft Fraud Alert on all credit bureaus
• Review credit bureau reports to identify additional fraudulent accounts, inquiries and activities
• Notify financial institutions that own disputed accounts or that have made credit inquiries without the customer's knowledge
• Work with law enforcement to investigate and prosecute criminals
• Assist customer's in regaining financial identity

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