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How We Secure Information

Keeping financial information secure is our responsibility and our commitment to you.

• We protect customer information through physical, electronic, contractual and procedural measures that comply with or exceed applicable laws and standards.
• We train our employees to protect customer information and only authorize access for employees who we believe have a business need for that information. Employees are held accountable by Wachovia's Code of Conduct and Ethics to properly protect customer information.
• We maintain policies and procedures that provide for the proper physical security of workspaces and records.
• We require contractors and other companies that provide services on our behalf to protect information, and we prohibit those companies from using it for any other purpose. We only provide them with information that we believe is necessary to fulfill their responsibilities or to provide a financial service to you.

For additional information about how we protect data about you, please review:

Whether through financial centers, ATMs, telephone or the internet, for your protection we verify you are who you say you are before granting you access to your accounts. Additionally, our systems use firewalls and encryption to protect your information from others.

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