Contact Us

Credit Cards

To open a new credit card account:
(800) WACHOVIA
(800) 922-4684
8:00am - 8:00pm ET
Monday - Friday
8:00am - 2:00pm ET
Saturday

For servicing an existing credit card account:
(866) 201- 5702
24 hours a day
7 days a week

Rewards:
(888) 440-7000
10:00am - 10:00pm ET
Monday - Saturday

TDD (Telecommunication Device for the Deaf) Assistance:
(800) 655-3178

For International Locations Call Collect:
(704) 547-8835

General Correspondence:
Wachovia Bank NA
P.O. Box 563966
Charlotte, NC 28256-3966

Payments:
Wachovia Bank NA
P.O. Box 105204
Atlanta, GA 30348-5204